退款政策
感謝您選擇與我們購物。我們的目標是讓您對您的購買完全滿意。如您有任何疑慮，我們的換貨和退貨政策將為您提供協助。請注意，一旦商品發貨，除非出現質量問題，否則不允許退貨或換貨。請仔細查看以下詳細信息：
資格：
商品必須未穿著、未洗滌，並保持原始狀態，所有標籤必須完好無損。
流程：
聯繫我們的客戶服務團隊以啟動換貨。請提供您的訂單號碼和您希望換貨的商品。
您將收到換貨授權及退回商品的指示。
如可行，請將商品安全地包裝在原始包裝中，並附上換貨授權。
在收到您的商品後，我們將處理換貨並向您發送新商品。
損壞或有缺陷的商品：
如您收到的商品損壞或有缺陷，請立即聯繫我們的客戶服務團隊。提供您的訂單號碼及問題描述。我們將安排替換或退款。
退貨運費：
除非商品有缺陷或損壞，否則客戶需自行承擔退貨運費。每件商品將收取30美元的行政和運費。我們建議使用可追蹤的運輸服務或購買運輸保險，因為我們無法保證收到您的退回商品。
聯繫我們：
如您對我們的退貨政策有任何疑問或顧慮，請隨時聯繫我們的客戶服務團隊。
感謝您與我們購物！
Thank you for choosing to shop with us. We aim for you to be entirely satisfied with your purchase. Should you have any concerns, our exchange and return policy is designed to assist you. Please note that once the items are dispatched, returns or exchanges are not permitted unless a quality issue arises. Kindly review the details provided below:
Eligibility:
- Items must be unworn, unwashed, and in their original condition with all tags intact.
Process:
- Reach out to our customer service team to initiate an exchange. Please provide your order number and the item(s) you wish to exchange.
- You will receive an exchange authorization along with instructions for returning your items.
- Securely pack the items in the original packaging, if feasible, and include the exchange authorization.
- Upon receipt of your items, we will process the exchange and dispatch the new item(s) to you.
Damaged or Defective Items:
If you receive an item that is damaged or defective, please contact our customer service team without delay. Provide your order number along with a description of the issue. We will arrange for a replacement or refund.
Return Shipping:
Customers are responsible for the return shipping costs unless the item is defective or damaged. An administrative and shipping fee of $30 per item will apply. We recommend utilizing a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Contact Us:
If you have any inquiries or concerns regarding our return policy, please do not hesitate to reach out to our customer service team.
Thank you for shopping with us!
